Refund & Cancellation Policy

Effective 24 July 2026 · Version 2.2

One-time readings and interpretations are digital products. Forecast interpretations are subscriptions.

When you buy a one-time reading or interpretation you ask us to begin generating it straight away. Because it is digital content, all sales are final once the purchased output has been generated.

Purchases are made through Google Play, so refund requests are handled under Google Play's refund policies, and you can request a refund from Google Play directly. Separately, if a technical fault on our side prevents your reading from being generated or delivered, we will re-run it or, if you prefer, refund you in full — email ananke@anankeastro.com with your order details.

Weekly interpretation plans (weekly or six-month billing) and monthly interpretation plans (monthly or annual billing) renew automatically through Google Play until you cancel. You can cancel at any time in Google Play; your access continues until the end of the paid period, and we do not give partial refunds for the unused part of a period except where the law requires it. Deleting your account does not cancel a Google Play subscription — cancel it in Google Play as well. See our Terms of Service for the full subscription terms.

If you are a consumer in the UK, you normally have a 14-day right to cancel a digital purchase. By buying and asking us to generate your reading immediately, you consent to immediate performance and acknowledge that you lose this right of cancellation once the reading has been generated.

Nothing in this policy limits mandatory consumer rights that cannot be waived under the law of your country or state of residence.